Select an action to take if an asset currently in the Web Help Desk database is not found by the discovery tool. Select Replace Clients to replace all existing client associations for the Web Help Desk asset. Select Add Clients to add new client associations. Select an action when the discovery tool locates a new client association that is different from what is stored in the Web Help Desk database. Otherwise, leave this checkbox unchecked. Select the checkbox to synchronize assets found in the discovery connection with the existing assets in Web Help Desk. Select the checkbox to ignore blank values encountered mapping fields of the discovery tool. To disable automatic synchronization, select Every but do not select a day of the week. Select a synchronization schedule that determines how often Web Help Desk collects properties from the discovered endpoints. (Optional) Enter a name for the new connection.Ĭlick the Discovery Tool drop-down menu, and select Lansweeper.Įnter the Lansweeper database host name, port number, database name, user name, and password. In the toolbar, click Setup > Assets > Discovery Connections.To configure Web Help Desk to discover assets stored in Lansweeper: You can configure Web Help Desk to periodically discover assets stored in Lansweeper Network Management.īefore you begin, locate the following Lansweeper information: View All Application Management Products.View All IT Service Management Products.Customer Success with the SolarWinds Support Community.Installing Server & Application Monitor.How to Install NPM and Other Orion Platform Products.Upgrading From the Orion Platform 2016.1 to 2019.4.Upgrading Your Orion Platform Deployment Using Microsoft Azure.Upgrading Isn't as Daunting as You May Think.SolarWinds Certified Professional Program.
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